Our Service Delivery
An expanding global network of collaborative service delivery
Our Service Delivery Commitment
Vision iO is a technology company with a service company philosophy, committed to delivering best in class service support to users and operators of Vision iO’s products.
Vision iO has co-operation agreements with a growing network of global integrated service companies and regional independent service companies who hold Vision WellCAM and Vision ReadyCAM in their local facilities to deliver the service to the end-user.
Vision iO supports this network with training and support for service and E&P companies, in business development, field operations, service and maintenance.
Vision iO supports visual logging deployment operations throughout the life cycle of the intervention: from pre-job planning and procedures through to interpretation and analysis of the recorded data presented to the end-user.
- Equipment located with service companies for autonomous utilisation
- Streamlined contracting and procurement process for E&P company
- Equipment operated by service company field engineers
Training and support
- Training can be tailored to suit requirements
- Face-to-face on location, web-delivered training and 24/7 telephone support
- On-site support for SIT and operations when required
- Customer support visits and attendance at trade shows
- Fully auditable QHSE management system
- Traceability components and raw materials in manufacture
- 100% Quality Assurance inspection
Ease of Use
- Tools specifically designed for ease of use and maintenance
- Modular construction allows remote configuration for SRO or memory
- Intuitive system set up and operation
- System includes master and back-up tools & critical spares
- Exchange service for faulty or damaged tools
- Straightforward tool re-dress post job
- Additional tool sets mobilised to allow concurrent operations
- Equipment retained in region or relocated to active areas
- Equipment can be retained on platform, rig, vessel or well site for long term contingency